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Original Comment To whom it may concern,<br /> <br /> <br /> <br /> My relative will move to Beaverton Oregon soon and was interested to join LA fitness club. She wanted to try the facility in We printed a 3 days guess pass request for her and showed to Tyler (LA fitness employee at the desk). He said because my relative is not LOCAL, we must pay $15 for a one day pass. I was very surprise because the guess pass request have no such requirement. What's going on here? Is your employee not informed enough or your guess pass request is not completed?<br /> <br /> This incident turn off my relative from joining LA fitness. <br /> <br /> By the way Tyler did call Phil (his boss) and Phil didn't even know how I can get the 3 days guess pass request !!! He said that before I can access and print this request from the web I have to declare my relative to be LOCAL and that's NOT TRUE . I wonder why a manager can be so badly trained. Please retrain your employer to make them aware of new policies changes!<br /> <br /> <br /> <br /> Regards<br /> <br /> <br /> <br /> Truong Nguyen (a long time member of the club)

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