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To whom this may concern, <br /> I am very proud to say I worked for SAMs club for almost 7years, I worked very hard and worked my way up to being a lead. I did everything from wrapping bread, to decorating cakes, to wracking chickens, to working in cafe, to become a deli lead then a bakery lead. I can honestly say that everyday I worked there I tried my hardest and any person I worked with can back me up on that. I feel that as a lead I lead by example and never asked someone to do something that I would not do. I cleaned drains, I washed dishHe's, I decorated cakes, I made hms meals and still found time to make sure everything was taken care of. About a year ago I decided to change career opportunities, it was very painful to leave but the other job I was getting was offering a better pay and quite frankly after working at SAMs for almost 7years and working my way up to a level 7 lead and only making $13 I had to chose the other job. I left in very good terms and continued to shop at SAMs. In my most recent job I would often brag about their cakes and wonderful member service, I still continuously go shopping there I can frankly say I buy at least 2 cakes a month among with my other household items. Well a few months ago i ordered a babyshower cake, this cake was supposed to be ready at 12 i got there at 130 and it was not ready, i understood it was graduation season and they were busy, i left came back at 330 and i still was not ready. i waited another hour and finally was able to get my cake i understand they were busy so i didnt complain i just paid for the cake and left. a month after thatsince I decorate cakes I decided to go buy a bucket of frosting, the decorator informed me she would love to sell it to me but she was not allowed to that they didn't have enough and they needed to special order it, I was Not pleased but of course I understood. The next week I go in to buy groceries since it was my day ff I decided to take some of my old coworkers coffee as I stood by the bakery the bakery lead (may I add very rude and unprofessional) walked up behind us and started yelling at one of the decorators. She walked away and came back and then started yelling at one of the bread wrappers, I heard several members mutter how unprofessional she was being but no one said anything. I noticed the decorator was very upset and embarrassed by the way she was treated. Still I felt I was not in my place to say anything. A few days later I went to order 2 cakes and one of the bakery workers said that they had had a meeting where they discussed that myself and 2 other previous employees were not Allowed to speak to them while they are working nor take them coffee on their lunches. Now I understand about distractions and agree that when people are at work they should be left to work but as a member have the right to get service from any department and not be excluded because I used to work there. The lead mentioned I could not take them coffee because it was considered as a gift but what is the difference from someone bringing an employee lunch, I am sorry but it is the same thing. It did not stop there, I have never been rude to anybody, I like to consider myself a lady and do not like to stoop low. When I went to go pick up the cakes I ordered on Saturday I got nothing but dirty looks from the lead, I patiently waited to get my cakes and asked one of the decorators if I can order a cake for Sunday all I needed was a chocolate cake with chocolate frosting, something very plain and simple, the decorator responded and said I would love to make it for u however we are running out of chocolate buttercream, I will try and see if I can have some left over for you tomorrow, I go in on Sunday and they did not have any. I told them I really needed a cake so I decided to buy a plain uniced chocolate cake and would decorate it at home. When the decorator handed it to me. Manager very rudely asked me if I had ordered the cake, I was already in an upset mood and did not want to lose my cool so I responded I tried but u guys were out of frosting I got the cake paid full price for it and left. Now about a week later I go in to order another cake and they said they were out of whip cream frosting and out of ink to put a picture on a cake. I am sorry but what type of business are you guys running here. I still did not lose my cool I settled for a basic cake. However now every time I go in there I am constantly being watched and starred down I feel discriminated and the only fault I had was working there before. I swear on everything I love I was never rude and never asked for anything special but I feel I am being targeted for no apparent reason I would appreciate someone contacting store 6235 before I take matter into my own hands and get a lawyer involved. What finally made me write this comment was the fact that i went in there yesterday and was about to buy a box of cupcakes, they were red white and blue and one of the bakery employees stopped me, said that those cupcakes were made on labor day and were already expired but they simply did not want to throw them away now i am sorry but you are dealing with peoples health and i believe as a multibillion dollar company throwing a pallett of cupcakes away is a lot better then making someone sick. i am no one to say how employees should be treated or the new rules and policies you may implement but putting my family health at risk is beyond unexceptable.<br /> <br /> thank you a very dissatisfied member


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