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This will be short and straight to the point. I was contacted be a supervisor in regards to billing issues, when I returned the phone call another person answered and was very rude, non- professional. The person did not let me explain or get a word in edge wise. That was totally un-called for especially since I did not have an attitude and spoke in a pleasant manner. Because of this incident I will now speak with my other partners and will proceed with canceling "Time Warner Cable" services for approximately 270 corporate accounts spread throughout the city that we currently have which include internet services. We will start negotiating with Direct TV and Hughes Net. It doesn't seem as though Time Warner is in the people business and that's a shame because we, the customers made them what they are today. Thanks for not resolving my issues and for the unsatisfactory customer service. We always thought the customers came first. PS: Someone please remind the unprofessional and rude supervisor that he is also someone else's customer and we are sure that he would express the same concerns that we had to deal with when he's on the phone with a "customer service" representative!


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