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I recently rented a car from budget on-line for the Austin airport and filled out all necessary paperwork and paid for in full. when I got to the location they didn't have my car and tried to put me in something else at 15 extra dollars per day for their mistake.. if that wasn't enough he made me feel I needed insurance on the vehicle and charged my card 299 dollars for a 5 day rental. when we called and told them of the mistake they were rude and pretty much said I thought the whole reason for on-line renting was to have everything taken care of when you get there, boy was I mistaken.. BEWARE OF BUDGET RENTAL!!! BE SMART AND DON'T RENT FROM THEM.. WE CAN MAKE A DIFFERENCE TOGETHER!!!!


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