Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

AVIS <br /> <br /> <br /> <br /> I wish to place an official complaint to AVIS regarding the way my rental was executed.<br /> <br /> <br /> <br /> I rented a car via my travel agent as I usually do.<br /> <br /> <br /> <br /> I was pleased when AVIS was chosen.<br /> <br /> <br /> <br /> The rental period was September 17th-24th 2013 in Palermo, Italy at 250 Francisco Crispi, the AVIS downtown rental location. rental number <br /> <br /> <br /> <br /> Previous to my arrival, I was assured by my travel agent that all charges were included, and that no further collision, damage, medical, theft or otherwise was necessary. As a supplement I am covered by Visa travel, and I phoned my personal car insurance to make sure they covered my rental.<br /> <br /> On my arrival in Palermo, I was greeted by Dario who immediately informed me that I could not take possession of the car because I did not have in my possession the international driving permit. <br /> <br /> Despite my arguments that I had previously rented my cars on numerous occasions throughout Europe including Italy and this particular requirement was never mentioned nor required. This was not informed in any way nor document prior to my rental.<br /> <br /> Because of time differential between Italy and Canada, it was impossible for me to obtain this document at that time.<br /> <br /> <br /> <br /> After two hours of pleading, he acquiesced in the rental, but only if I paid an extra 30 euros per day of rental. <br /> <br /> This constitutes coercion in its finest execution.<br /> <br /> <br /> <br /> I am convinced that this does not represent Avis policy nor philosophical ideal.<br /> <br /> <br /> <br /> I shall pursue my objections and make sure the factual account is exposed through all forms of media should this sort of behavior not be reprimanded. I expect compensation of the amount that was extracted by forceful and intimidating conduct.<br /> <br /> <br /> <br /> I shall also remit my international permit if this absolves me from the associated charges.<br /> <br /> <br /> <br /> Yours truly,<br /> <br /> <br /> <br /> <br /> <br /> Jean-Louis Bourque


Headquarters Map


Check out this cool map plotting the corporate office headquarters for major companies.