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Original Comment I have been a client with net.10 for over 3 yrs.And everything was great with them until we switched over to the save money plan which initally was for any of their plans, then it switched to 50.00 a month plans only. The auto-mated 30 day plan started out on the 2nd of the month which has gradually switched to payment being taken out on the 29th of the month and this is costing us more due to xtra charges from the bank which is hurting us in the long run. I know others need to be aware of this. And the customer service people do NOT care.<br /> Tracphone, net10 or whatever used to be a good company they were reliable in every way, would bend over bkwards to help a customer. They NO longer do this. We had a phone stolen we got it back it was broken, stolen is not our fault.Broken was not either. A old phone that we had for 3 yrs got replaced the stolen, broken phone will not be. It drops calls, they refuse to update the towers here etc....

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