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I am not one to go on the Internet and write negative reviews or tattle on sales associates but I was so disgusted by the condescending attitude I received from a sales associate. I received a gift (sweater)from my boyfriends aunt (who I don't really know)at my graduation party and did not like it. So before I went to the store I called and asked if I could exchange the item for store credit and a lovely young lady on the phone said yes as long as the tag was attached. <br /> <br /> So I went all the way to Nordstrom on Michigan Ave Chicago, Illinois and when I tried to exchange the woman at the counter was extremely rude to me and said she could not do it without a receipt or the full name of the person who gave it to me, strange huh? Anyway when I told her I did not know she rolled her eyes at me and said that the item looked like it was not purchased (insinuating that it was stolen) because she couldn't find a code or something. Then another employee notices that she is asking me inappropriate questions like &quot;how do you know the person who gave it to you!?&quot; and &quot;when was it given to you!?&quot;. So he approaches her and basically tells her that all tags are attached the sweater is clearly unworn and to just put the amount of the sweater on the gift card so she finally does and just tosses the card on the counter. I say thank you and she completely ignores me and walks off. Mind you I never yelled, cursed or disrespected her in any way I must have said a total of 8 words. I'm just very upset by the way I was treated and the associates snobby attitude. And although corporate has no control over how associates act towards their customers they are still a reflection of the brand and people like her are what damage the reputation of the store. <br /> <br /> <br /> <br /> Sincerely<br /> One very upset customer


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