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Original Comment Mr. Edward Rust, your board needs to address the serious problems a homeowner of over 19 years paying over $50,000 faces when they have a claim and each person at State Farm claim service you talk with gives you a different answer and tells you that the check is in the mail, yet it never arrives, because in this case the adjuster from Florida who is presently in Indianapolis is stopping all checks, but says he doesn't know what I am talking about. We meet on Oct 16th,to discuss less than $5,000 to make the repairs from the storm a year ago. I have sent him photos of the completed work, but he would not let the checks be sent so I had to pay the builder Mark Rivera, the adjuster has received photos of the completed work, but says he has to see what has been done with his own eyes, and I have sent samples. Mark Rivera says he has the decision power over my agent that we like very much, however we will have to find another company for the home, umbrella policy, and the two cars, since this has really been a nightmare. We will have to retain the services of a lawyer and take it to small claims court! I have written the State of Indiana Insurance Consumer s

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