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Original Comment Obviously, you cannot get in touch with anyone at the corporate level. It must be a big secret. Great customer service!! I have NEVER had such incredibly horrible service. I ordered a table & chairs from Sam'.com.on Sept.13, 2013, with a delivery date of 9-17 to 9-24. It is now Oct.2, 2013. No table,chairs or help from any of the so called HELP NUMBERS. EXCUSES ONLY. WHAT A WAY TO RUN A COMPANY! I, of course will never again order anything from Sams or affiliates. In case anyone cares, the order number is 2234068995. The total cost was $749.00. I want a refund of the $99 charged for shipping. The agreement was for a certain arrival time, which did not happen. Still no table. No one seems to know why or care.

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