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Original Comment I purchased cabinets and granite counter top for my galley styled Condo kitchen through a Costco affiliate, Designer Surfaces Unlimited (DSU) in Frederick, Maryland. This company measured and designed my new kitchen, ordered the cabinets and granite counter top. The nightmare begin when they referred a contractor to complete the installations. After paying a $4,000 initial deposit to get on his schedule and signing a scope of work for $10,450.00 for installation, this gentleman show on the first day and his wife called me later in the evening informing me that he had a heart attack..the job was on hold for a week and the following Monday the gentleman showed up to continue the job. By mid-week he was demanding an additional $875.00 in cash for haul away and channeling for electrical wiring. I refused since these were included in the scope of work. The good gentleman packed up his tools and abandon the job; my Costco inspired kitchen (Displayed in Costco Stores with brochures directing customers to DSU) remains gutted and unfinished. I am living in my bedroom since my furniture is plactic covered. The is an awful experience with Designer Surfaces Unlimited (DSU) and the contractor it referred to do my kitchen. I have paid over $12,000 for the cabinets sitting in boxes in my hallway and no delivery of the granite countertop; and my kitchen is a gutted mess. I wish Costco would look into this matter since it is a major sponsor of this "Custom Cabinets and Countertops". I am living in my bedroom and paid for the products since June 2013. I am very dissatisfied with the services.

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