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Original Comment I have used a Tracfone for years. I inadvertently for the first time let my time run out. Called to reactivate. Was told I couldn't reactivate until I bought more minutes, but she could not sell me more minutes. However, I could not buy more minutes until I reactivated my phone. (?!) I tried to reactivate and buy online, but it wouldn't let me. She told me to buy an airtime card. So if I do that, and still nothing happens, then I am out that money. Asked for someone to call me who could help me. Told me that no one could call me. I asked for a number to call. She wouldn't give me one. She told me she'd transfer me a department if I would tell her what department I wanted. I asked for the names of departments and she wouldn't tell me. She finally transferred me to a "supervisor" probably another phone person, who told me the same things. I'm going to Verizon tomorrow. They have a prepaid plan that I think will work better for me. Only problem is that I'm losing my 319 minutes on Tracfone.

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