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I just spent 12 hours on the phone with your staff yesterday unreal.. I have been a customer of yours for four years,and yet I have never been so mad at them that i feel like throwing ipmy mjplus out of the window. And you know what your product is one of the best period. But those guys and girls on the phone really need help. On10/03 my old model expired well I had your new mj plus so I thought no big deal right? WRONG ok my bad for trying to activate it after hours and keep my old number that so many friends, family, doctors, therapists,the va, ssi and most of my friends are still in my marine unit protecting our country and call me alot for moral support, you see three years ago a roadside bomb killed two very good men were killed two brave marines and my friends and I am on disability for multuple injuries that will never heal I take five different meds for my pain, on my body but never in my memories. I tell you this to give you an idea of how hard it will be to give them my number now. I first was given a south florida number after hours, I live in Northern Illinois. So at 8am i start my day with them just trying to keep my number thats expired, thruout the day I had two supervisors and nunorous upper ten techs tell me that it could be done. But it never was, oh they managed to give me a number 40 miles from my home and in a different county (cook) it was a 773 area code when my area codes are 224 and 847 so finally a supervisor approved a number change and after ten hours i was hapoy to even get that so now a night super julius started a two hour prosses and when he finished i not only got another number but it also was a 773 zip code and a number that i will never remember with all my meds i have very short tem memorie so after arguing with this &quot;supervisor&quot; he not only cut my conversation off in mid sentenance and no one was even listening to me no way your oh so confident night crew. Oh i also was cut off by maya in mid sentance. All i want is my old EXPIRED number on my new mjplus. 224-400-9456 not 773-958-7589 12 hours in my chair four different staff assuring me this could be done, and all i got was more pain no bathroom breaks just promises a supervisor nice enough to give me a free number change and a night super who not only doesnt liston but cuts me off! Let me ask you something does it make sense to tell this man yes northbrook with their 224 area code had the most options would he even told me that he would to try and find an easy number to remember only to have this man transfer a 773 area code to another 773 area code! And he tells me i said wanted this? And when i try to explain to him he just drops me from our internet conversation. Sir i am very saddened that i cannot keep my original number and end up with the same 773 - 45 mile number two of my new numbers are the same. And i will never remenber it. All this in twelve hours. <br /> <br /> Kim stewart


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