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Dear Concern;<br /> Good day! This is Amanda. I am a usual shopper at Duanereade in Port authority terminal, Manhattan. I was so heart with an employee's attitude. On 3rd of October Thursday 2013 at around 2:20 pm I have purchased so many items from a lady cashier. I was in uncertainty with my payment. I thought it may be charge twice due to void transaction. The lady cashier called manager for a sound solution for my favor but a lady name TANIA came and without listening my opinion she argued with me and have an unexpected attitude. Management should verify the camera and take a proper training for this type of employees for giving proper customer service. Her attitude should be changed and as a manager she need to know some additional management strategies for customer service. I will have a best command through social media if management take proper decision against this attitude.<br /> Thanking you<br /> Amanda


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