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Original Comment I WILL NEVER USE THRIFTY AGAIN!!! We rented a 2006 Toyota Corrola in Grand Cayman, May 12,2013 and returned it May 19, 2013. WE waived the added collision insurance due to having this available through our credit card company. We had a minor fender bender not involving another vehicle. we called it in to the Thrifty office and was told we can bring the car back in to replace and they would get 3 quotes to send to us and we'd choose the least expensive, but we chose to keep the car because it was still drivable. We did get referred to a collision company by the manager of the condominiums we stayed in. They gave us a quote of $800 to make all repairs. We also took pictures of the damage. We returned to the States and waited for the repair quotes that never came. We got our credit card statement a few weeks later and saw that Thrifty had charged us $2,737.50 for minor repairs of a car that wasn't worth $2737.50. We contacted Thrifty on Grand Cayman and left a message for the manager to call us. He never called. We sent a certified letter and still got no response. Thrifty finally responded to our banks request for the invoice. However, they never provided the 3 quotes. This took over 90 days to get the invoice that showed proof of repairs. This is past the deadline for our credit card company to take care of the repair charges. DO NOT USE THIS COMPANY!! I am now waiting on Thrifty Corporate to do the right thing. I will update later. This has been a very stressful experience.

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