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I am writing because I got tv and internet about 2 weeks ago.<br /> I did not get a computer disc and my computer crashed and need to reconnect. They tried by phone and said to go to an office and I can get one free. I went and they said no. I really need to be connected without having to pay fees to get it since I had it a short time.<br /> <br /> Also the remote on 1 tv the volume is broke. I need a new remote. <br /> <br /> I would appreciate that these matters could be fixed without people hanging up on me or reading off a script when I try to tell them the problem<br /> <br /> Please help me. I was told that this is a better service but I am not seeing it now.


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