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sent my tablet in A Daniels at Coby Electronics sign for it. Sent the package out on 4/25/13 was received at Coby on 4/30/13 with a money order attached included in the package of $15.00 to return my tablet back to me. I included the tracking number to them with this letter. I then called and received a claim number is was told to call back in three weeks for it to put into the system. I did that, I called back on 6/17/13 was told it would be replaced not fixed, but would have to wait until order of new tablets come in, was told once again to call back in two more weeks. I gave it three weeks to call back to get the same response that there were no tablets to replace mines I sent in for repair. I spoke with Mike a manager over the department which I called He told me the same thing that the computer was down and was not able to tell me when another shipment would come in to call back in two more weeks. I then asked for the number to the main department someone higher up. He then gave me the number. I in turn called the number given and got a recording from the operator that the hours of operation is as follows 9-5 to leave a message and someone will call me back. Which it was after 9:00 am when I called. I wasn't able to leave a message on the voice mail dated for 7/24/13 because the mail box is full couldn't leave a message. I have tried so hard to get a response from this company. Now lets fill a class action lawsuit against this company.


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