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Original Comment I went to pep boys in Wake Forest, NC. I was extremely unsatisfied with the service I received. I purchased 2 tires and wanted them on the front. They put them on the back of the car without my knowledge. When I returned to the shop to pick up my car I was told I had no choice but to have them on the back and that they must have been put on the back due to policy. I was not told this when I left the car with them. How does that make any sense? I also asked for an alignment but they failed to do that as well. I was not charged for one but I asked for it do be done and they did not. So 2 months later I ran over a nail and I went back to the same shop to get it fixed through my rewards card and they refused saying that I needed a new tire not because of the nail but because I drove on it with little air. How does that make any sense when my car tells me when my tire pressure is low and it never indicated it. My tire went flat because of the nail not because it was just low on its on. They refused to fix the nail because something else was wrong with the tire.I feel I was treated this way because I was a woman with little knowledge of motor vehicles. I am not looking for a refund or any money or service. I am writing to tell you I will never be going back and I will also encourage everyone else not too as well.

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