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Original Comment Sallie Mae is a rip off! I contacted Sallie Mae a few weeks ago to request a forberance on my loans. The rep that I talked to put my loans in forberance and I paid my fee to do so and it was all good. A week later I received a phone call from Sallie Mae asking me to contact them to go over the options available to me concerning my loans. I called Sallie Mae and they verbally told me that I didn't have any forberance time left for my loan. Now, they took my money, didn't notify me in correspondance that my forberance was denied. The agent that i talked to was going to help me, or so I thought. I haven't heard back from that person yet. In the mean time I have received phone calls from Sallie Mae. Some of they had left messages, others did not. I called Sallie Mae today and talked to a manager and he more or less threatened me by saying that I do have serveral options, which I didn't know that 2 minus 1 option was several and that the manager would take me off my current payment plan. He did offer me to put my payment for the forberance against what I owe. You know I went to Sallie Mae cause I am currently unable to make payments and Sallie Mae is telling me that it is my fault for not being able to make payments and that I when I signed my contract I knew everything. However, Sallie Mae has changed my loans (or I think they did) and my options have never changed. And they are not willing to work with me on payments, my outstanding debt to them will just keep growing. And I was against with using Sallie Mae for a lender, I just didn't have a choice. Where I went to school, they had a contract with the school that they could be the only non-stafford loan lender!

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