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Original Comment absolutely the worst experience ever with a car rental. I lost my right leg last November and wanted a car with hand controls. got to philly on time and when I got to the counter they would not say what was wrong. take a seat and a manager will be out soon. finally, he said we don't have your car. it will take 1-2 hours. he did take something off the bill. when the car arrived the post you use for the brake and gas was to close to the steering wheel and there was no knb to help you make turns. way to go thrifty, you just lost a lot of future business.

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