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Original Comment My glass top stove oven went out, The oven which I was using at the time wouldn't go off. When the oven reaches the temp. it should stop heating, mine was set for 350, I timed my two dishes for 10 min.and set the timer. The timer went off but the oven did not. My food was burnt and had I not been close by the situation could have elevated to a fire.<br /> The situation was reported to sears service dept wwho could not respond before 11 days forward. Service man came on Oct. 11 but said he didn't have the part to fix the problem. The part has now been received but I am told it will be another week before my problem can be addressed. Meanwhile we could not use out stove at all, had to disconnect it completely. Why do you sell service contracts if you cannot deliver the service in a timely fashion.

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