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I recently sent a letter of concern to Cuisinart regarding a food processor of theirs which I had bought about 1 1/2 - 2 years ago and which broke in a very dangerous way. A small wedge of the stainless steel from underneath the blade broke off and ended up in the dish that I was preparing. This piece was extremely sharp, and could have caused serious injury had it been ingested. As I then examined the underside of the blade, I noticed there to be cracks in the stainless steel at each of the screw locations. Since I have only used this processor under normal circumstances (for pureéing pestos, hummus and soups) I am shocked as to why the stainless steel would have cracked and broken as it did. The most astounding thing to me however, is that the Cuisinart company did not reply to my emailed letter of concern at all. I had sent my letter via their online customer support access form, so I am certain that it was received. I consider it very fortunate that no one was injured due to the malfunction of this food processor, and I would strongly recommend that anyone in the market for buying a new food processor look to another company in the best interests of their own safety.


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