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Anyone thinking about agreeing to a payment arrangement with TWC better think twice!! I did so (they will only do this if you do a POSTDATED check!) Which I did....agreeing for the 18 and they took it out on the 10th the day after I did the arrangement.talked to SEVRAL cust "service" reps..what a joke....for a week trying to get issue resolved. Today a week later am told that although they see it was their "honest" mistake they cannot do anything to compensate for inconvenience. DO NOT MAKE THE MISTAKE WE DID BY TRUSTING trusting them to follow their word about not being able to change the agreement once arrangement5 was made!! Will start lookin elsewhere for services.


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