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Original Comment Hello; I'm writing this to let you know I'm extremely bothered about a cashier at providence place mall I went to return an item of 60 dollars bought 2 weeks before and has never been worn tag on it and everything I did not have my receipt but I bought it with my husbands jcpenny card. She didn't want to do the return because my name wasn't on the card my husband added me 2 weeks previous to that and before going to the jcpenny I called customer service and asked if I could use his card, they said I could to just show my id well she told me with out my receipt my 60 dollar dress would be dropped to 20. But she didn't return it as I finish my conversation I asked for a bag and she said I couldn't have one I said its a bag! She said she couldn't give me one I walked away extremely annoyed well her name was Linda working at the women's section on the 2nd floor . A few days pass I call customer service again and ask if I could use his card because my card has yet to come in the said yes once again to the jcpenny in providence place mall when after 2 hours of shopping I go to pay they told me I couldn't pay with card, I tell them I'm waiting for my card and I called customer service at that location and they asked there boss and they said it was okay, I go and she denies it too. Whatever I jcpenny in emerald square mall in mass went to buy a blouse I seen thought they'd be different well I was wrong they didn't let me use it either ! I'm extremely upset on jcpennys service so as soon as my husband pays off that card we are canceling it . Jcpennys services is pushing your customers away! <br /> Signed an angry customer

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