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Original Comment Ihave always been a loyal Comcast customer until October 4,2013. I had a Comcast 'independent contractor' install internet, and some other equipement. After he left, my nightmare with Comcast began, The contractor tried to hook up the internet but left wires and equipement laying all over my living room including wires under my 50&quot; tv.<br /> <br /> Shortly after we realized that the wires were under the tv but before we could do anything the tv toppled to the floor<br /> <br /> and was destroyed by the fall, not only destroying the tv but also the cable boxes. Upon contacting our local Comcast Customer 'No&quot; Service, I was assured that a service<br /> <br /> &quot;no&quot; service representative and his supervisor would contact me and would be settled withen two weeks (NLT Oct. 21st). The only contact that Ihave had is another lie (AMONG MANY THAT I HAVE BEEN TOLD BY COMCAST), is that this<br /> <br /> very small department covers over 4 Southern States and it be up to several months before this can resolved. We havenot been abled to replace this TV (because are disabeled Senior Citizens) and all of the equipement is pretty much laying in the floor at the location of this accident. All that I want if for my tv to replaced and the<br /> <br /> equpemnt to be properly installed. Hopefully, we can settle this without a lawsuit or a complaint to the Better Business Bureau and Ga. State Dept. of Consumer Affairs.<br /> <br /> <br /> <br /> Thank you.<br /> <br /> <br /> <br /> Claude Walker<br /> <br /> <br /> <br /> much laying in the floor

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