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Original Comment Hello my name is najwah fairweather I'm a 26 yr old single mother of 5 small children I went to cityworld role toyota in the Bronx because 4 members of my family went there and had a great experience however when I went there first of all the special finance manager wouldn't even directly see me. He first tried to offer me a 2010 toyota corolla when I clearly told him I need ed a minivan , than when he realized I wasn't interested than he offered me a 2005 toyota sienna which I was totally fine with it was 8,500 dollar car 80,000 miles and the monthly payment was cool I put money down got insurance for the car and when it was time to sign the contract I noticed the rate was extremely high by the time taxes and everything I would've ended up paying 28,00 for the car. When I brought it to the finance managers attention he stated to me n my mom " we'll you know I really don't care if you get the car or not , I'm still gonna sell cars regardless and hung up the phone . Him name is EDie and for a special finance manager not only was he rude but very inprofessional so now am I not getting the vehicle all of the people that I referred to that dealership will be getting an email of my experience which was horrible. I have worked in customer service for over 10 yrs and have never treated a customer in that manner. I work for Home Depot and we strive total ways please the customer

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