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We ordered a Rubbermaid closet system on Sept. 9, 2013. After waiting and never receiving the product we check with shipping company and discover that it was damaged in shipping and never delivered. I have been calling for 3 weeks and spoke to 4 people and the item has still not been re-shipped even though the website shows they are still available. Kaelin, Tracy, Eric and now Courtney have all told me that they would put in an order to be re-sent and it STILL HAS NOT BEEN SHIPPED TO US! ERIC and COURTNEY for the record are supposed to be managers and COURTNEY is by far the rudest person I have talked to yet. We need this item for a job my husband is working on.CMWZ


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