Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

Original Comment Today, I called and made a reservations....asked all the necessary questions because I intended on renting with a debit card. I was told, it was fine that I can rent with a debit card. I asked what where all the qualifications for renting with a debit card. The guy that I spoke with said, the only thing that will be charged will be 75.44. Great...so I ask again to make sure. This time I asked if a deposit would be required. He says, no deposit is required, but there will be a hold on your card for 10 to 15 % of the rental. Fine!!! However, when I get to the counter, the agent James, who was very nice, said that yes I could rent with a debit card and that the total price would be 139.00 and that an additional 20.00 would be held. Fine, however, my complaint is that when I spoke to the customer service agent when I called in, he did not inform me that a credit check would be done, if you rented with a debit card. I asked him to explain the policy to me two times and not one time did he say anything about a credit check. If this was the case, I could have made other arrangements to obtain transportation to a very important meeting I had this evening, and had to miss, because of mislead employees. Called several times, still no resolve.

Feedback

Your Name

Your Email

Verification