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I am extremely disappointed with your company Budget rental car. I was traveling to Tampa from New York on Oct 22, 2013 to Oct 26, 2013. On Oct 20, 2013 I booked a rental car online for $162.29. When I arrived at Tampa International airport I was told that I qualify for an upgrade (didn't know why considering this was the first time I used you're company)The lady said that the upgrade would be $15.00 less. I was under the impression that it was $15.00 less from my original quote of $162.29. She gave me a print out which stated that my new estimated charges will be $295.32. When I returned the vehicle on Oct 26, 2013, the lady prints out a receipt and hands it to me I was running late for my flight so I just put the receipt in my pocket. Well to my dismay when I get to New York I see that my credit card will be charged $457.61!!!! If I was explained what my TOTAL bill would be I would have Never taken this vehicle. Why would I book a vehicle for $162.29 and end up paying a total of $457.61?? I travel a lot and rent cars every time I travel usually with Enterprise considering this was the first time I used your company you can rest assure I will never utilized your companies services again. At least with Enterprise I now what my bill will be from the beginning!! Very disappointed and will never recommended your company to my co-workers.


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