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Original Comment I wish I had looked at the comments below before filing for long term health care insurance with John Hancock. After being denied insurance because I have arthritis. (I'd like to seen anyone 60 years old who does not have arthritis), however, they did me a favor by saving me a lot of money on a company I no longer trust. You see, they sent my denial letter with a medical diagnosis to my financial adviser. My financial adviser......hmmmmm. Now why did they do that? Well it seems they think I would actually ask my financial adviser about anything regarding my medical history. Not my doctor, but my financial adviser???. The letter was addressed to me, but sent to him. I accused them of violating my HIPPA rights, and they said I signed a disclosure form allowing them to do this. Let me tell you, they will not proceed with your application without this form, because I tried, and got a letter saying that I HAD to sign and date it. This is a HIPPA violation as far as my doctor, hospital admitting staff, dentist and any other medical professional I asked about it is concerned. This is serious, and apparently John Hancock thinks they are justified to use unethical practices. At the very least, be very aware that they have absolutely no regard for your privacy, and because they are the giant they are, feel they can do whatever they want. Beware people. Go elsewhere for you insurance. I challenge John Hancock to contact me to address this situation. I'm betting they won't. The above statement "as always, your information is kept completely confidential" is a joke.

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