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Original Comment The Days Inn Merle Hay in Des Moines, IA is a two star but should have no stars. It smelled of stale smoke, and the staff behind the desk was unfriendly and uncooperative. My first floor room faced a fast food drive through that was close enough that everyone who used the drive through could look directly into my room. When I asked to be moved to a room on the second floor, I was told that those rooms faced the bar next door where there were many fights and that I would not want to stay there. I was not offered another room. I then asked for a refund, and they refused to give it to me. I left without a refund and found a different hotel. I will not ever use a Days Inn again.

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