Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

I just hope you know Andrew, I spent $4K at Ashley. Over this incident with just one cushion I will never purchase anything ever again at Ashley, nor will I ever have anything good to say about Ashley whenever furniture comes up as a topic of conversation. The standard response will be, &quot;Buy what you will but, whatever you do, don't purchase anything at Ashley furniture. They don't stand behind their products, dodge responsibility for coverage via individual store ownership, sell you a warranty that they assure you will cover everything, then doesn't, and encourage you to take your problem elsewhere. In fact, I can show you the email Ashley sent me saying just that.., from Andrew at Ashley.&quot; <br /> <br /> As a step to remedy this on my part, since I live in a condo consisting of 95 units, many of which are being remodeled and refurbished, I will do my best in the future to persuade and dissuade anyone from ever purchasing furniture at Ashley. And then there is the internet. I'm retired with a lot of time on my hands. Lots of forums. I figure if I convince 50 people from buying at Ashley, that will give me the satisfaction that you failed to provide over a solitary cushion. I hope it was worth it to you. A business can always find an excuse not to do something. The creative business looking for brand loyalty and continued patronage seeks a solution with customer satisfaction in mind. I guess it must be nice to be in our positon where you don't have to worry about that for the future. <br /> <br /> Thank you for your time.<br /> <br /> Arlene


Headquarters Map


Check out this cool map plotting the corporate office headquarters for major companies.