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Original Comment I have spent around $20,000 buying Kenmore products or Sears sponsored products. A couple of weeks ago, my ice maker quit dispensing ice. The motor wasn't working. The Kenmore Elite model 795.7205 was only about 2 years old. I called Kenmore service center and asked why with such a new Refrigerator would this happen. I asked what they could to do to take care of it. Their answer? Buy a service policy. WTF? I spoke to Mike Brown with Sears (appliance Manager El Cajon) and he said there was nothing he could do about it. So, I grabbed my screw driver and went to work. I had it working in about an hour. Now I ask you; Why wouldn't you at least send a technician to the house and keep me buying Sears and/or Kenmore? Here's my suggestion to anyone buying from Sears DON'T!!!! They'll set it, but they won't stand behind it unless you buy an expensive warranty policy. Needless to say I won't be buying anything from Sears anymore, not even toilet paper!.

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