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My name is Cedric Robinson and I live in Albany Georgia. Since mid September, I have experience several problems with my high speed internet service. I service technician can't be sent out for 3 weeks to check or correct problem. The last Service technician came on October the 23rd and found that Mediacom had never set my internet modem for Wireless service. All of this was requested when I updated my internet speed the first part of the year. Now I have been up and down and the appointment for a technician is scheduled for November. I had these same problems with the cable service to the point I had to change over to Direct TV I have business to run and I can't do this with the service I am getting. If my problem can't be resolved, I will have no choice but to find a new service provider.


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