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Original Comment Just returned on Nov 3 2013, on the Breakaway. This was suppopse to be a Casino Cruise and at the time of booking the agent from NCL did not alert me that this was a KIDS FREE week. There were about 2000 kids running and screaming all over the ship and into casino at 12 midnite. The service was appalling. The staff was rude and aloof. It took me two days to make an appointment with Hugo-the Director of operations whom I never did see and saw Earl instead. He reported that I would love NCl bfore I left -WHAT A JOKE! I guess he thought a cheap bottle of wine, a bottle of water and a free drink woulkd be satisfiying. The main dinning room was closed on three occasions and when I went to an altrnate for breakfast and arrived 11:08 am 8 minutes late I was refused service. The Garden buffet was a disaster especially on lobster night. that by the way is also the pool area which was constantly wet and I nearly slipped several times. The specialty dinning was awful. except for the steakhouse that was adequate. but the itailian restaurant the food was served cold and the french restaurant the lamb chops were tough.The cruise advertised three stop and th captain did not make the second stop because he said it was too dangerous evn though a royal carribean was tendering their passngers back and forth and another NCL ship was just pulling out. I had to request to get my shopre excursion refunded. Then onto Naussau- Dolphin Cay Excursion which I paid $100for- The NCL Tour guide gave us tickets for 11"15 am and told us to be outside a half hour early then made us stand in the hot sun fro 30 minutes moving us twenty feet only to stand in the hot sun another 30 minutes before boarding the bus. A woman asked if there was a shuttle to Dolphin Cay and the tour guide said we would have to walk uphill for over a mile and there was insdeed a shuttle avialable. Then came the pictures. Atlantis decided to have a trainee wait on people and I was the very enxt person inline and after standing there 45 minutes I began to leave and the manger said oh I will find your pictures which took another 20 minutes and he never did find them I left to go on this excursion at 10:45 am and the actual time it was scheduled for was 1:20pm (lasting nly 20-25 minutes and I was not able to to return to the casino at Atlantis until 4:15 at which time it gave me 15 mintues before I had to board the bus to go back to the ship. What a rip off!Also there asre no makeup mirrors or hairdryers on the breakaway and only two outlets for four people on a vanity. The balconies are a ridiculous size and the mini suite cannot accomodate more than two people except we had three. There is no storage and the4y don't even provide a bar of soap. Really? I have another NCL voucher, but they won't be seeing me ever again all Ican say about NCL is YUUK!!!!!!

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