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I have a complaint which takes the cake on all of you. Some imbecile disconnected my phone on Sept 1st. After 2 hours with customer service the phone was to be re-connected. Well they did reconnect the phone but it still did not work because another imbecile at Frontier connected a phone with a different phone number and generated another bill. I called again to get my phone connected and again some imbecile at Frontier generated yet another phone number with a different phone number. A third call to Frontier again generated another phone number by a Frontier imbecile. I then started getting collection notices for the three numbers even though I never received service or a bill. Finally after a month I got the phone working but this act generated two bills for the same number which was finally my number for four years. I spent over 10 hours with customer service trying to get all of the mess taken care of and still....no total resolution. I could not even get credit for the month I had paid for the service but received no service. Now I can't even access my online payment because another imbecile cancelled my bill pay. I wish there was another service but I live in the mountains and I am subject to this ridiculous company. Perhaps we all write the CEO!


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