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I cannot believe the incompetent unprofessional customer service experience with Michael <br /> a. He answers the phone without identifying himself<br /> <br /> b. His manner of questioning poor-- &quot;Not A Good Listener!&quot; <br /> <br /> c. Attitude is rude and passive (Don't bother me)<br /> <br /> d. and the kicker: Who says mum-uh in closing?<br /> <br /> You would think when dealing with corporate, public relations would exceed area locations.


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