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Agent Stan Clerkely's office is the very unresponsive and unprofessional. I have contacted them numerous times to discuss my insurance only to get a "I will call you back" and a week later I call them back only to get another "I will call you back." I know another long time customer that just switched to Allstate because she could never get a question answered. Also, my home insurance went up almost 1000 dollars for an additional 5000 in coverage that I did not request. Also, when you call corporate office you can here chatter and laughter in background. Very distracting and rude.


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