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somehow what you have deem as service fails miserably, calling customer service I've been waiting for an hour today, yesterday put in for call-back at 6:30 in the evening and got a call at 7:35 this morning and still had to hold, why call back when no one is available. the first three months of my supposed service I received not one bill, then I received a bill for the entire amount plus some charges I knew nothing of, after contacting BBB, I got an email detailing how unknown charges would be removed and i'd be given time to pay. now the charges are back and now I have no ideal what my bill is suppose to be, looking for help, not a three hour wait!


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