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Original Comment i had a bad experience on 11/10/13 with a slow tire leak.i left after 2 hours not happy.the shop employee could not find the leak.went to a tire shop on 11/11/13.they found the leak.got a new tire put on.i went back to the niles store on 11/15/13.i asked if i could get another tire pro rated and have it put on the suv so that i would have two older tires and two newer tires. the store manager i think his name was bill said do it.the tire shop manager (chris) said that he was sorry that it was not handled better from the start.i was very happy the way it all turned out. excellent staff.thankyou!

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