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We bought a new 2011 Jeep Wrangler Saharain January 2011. After a few months we began hearing a noise I describe as a windy sound from the door. We brought our Jeep to Mark's Casa Chrysler Jeep (from whom we had purchased the vehicle.) After inspection we were told that they fixed the problem. We were told that the door latch was too narrow for the door lock and that a strip of tape was used to thicken the width of the latch. The service man laughed and joked that he used genuine MOPAR elec tape. We were also told that this method of repair was memoed to Jeep delers. When questioned about how soon there would be a permanent fix, we were then told they would advise. Every few months we have to wrap tape. When we paid over $36,000 for a vehicle, tape is not acceptable. We would appreciate a response!!! We have made several calls to the dealer who have failed to respond and a few trips to this Albuquerque dealership has brought no results.


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