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Dear Sir:<br /> My Sam's store that I'm referring to is located at: <br /> 13331 Westheimer Rd <br /> Houston, TX 77082<br /> This is a new store opened about 3 months ago. I have been trying to be patient, but I'm almost forced to take my business elsewhere. I have tried to contact manager, but noone will let me through to speak to him. They take my complaints, but nothing happens.<br /> This week on my click'n pull, there are 6 items that aren't available. This happens every week, so it causes me to make trips elsewhere to get items I need for my business. Most of these are listed online, but when I get to store, they don't have them. Some are basic things, like pretzels, Pam, Ranch dressing, etc.<br /> I have been so excited about this opening,as it is around the corner from my business, but I think 3 months is time enough to get the store up to speed. I keep telling them, most people won't be this patient, and will go elsewhere after one bad visit.<br /> Discouraged longtime customer,<br /> Darlene Cummings


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