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Original Comment Anyone looking for a cable service my advice is to STAY AWAY from Bright house Network. They are a absolutely incompetent network. I have had them for a month now and had them at my place 2ce in 2 weeks, once today, just to have them at my house again later today when they get around to it. Their equipment is junk that continuously malfunctions. MY DVR has been replaced 2ce now which means i need to now reschedule my recordings again. Their internet continuously drops so for gaming purposes is out of the question. On top of all when i call them for the 8th time completely fed up to the point that their Technicians even say its ridiculous, their customer service tells me they cant do anything for me but waist more of my time to fix it. Their customer service is nothing but "plain" spoken people who continuously show they dont give a damn and are unwilling to keep you with the company. I gave three options in which they told me they will do none of. Those options where to 1 refund this month and get their equipment out of my house, 2 cut my bill down for equipment that is malfunctioning and can only be used as a paper weight, or 3 fix it and give me more bang for my buck and waisted time (more channels) as a thank you for being patient. In less words i was pretty much told to go. Iv never seen such incompetence in a company and so much "i dont give a damn" attitude to NOT do whats right. STAY AWAY FROM BRIGHTHOUSE NETWORK! Ill be posting this wherever i possibly can. My problems have STILL not been resolved

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