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You are contracting with some shady people @ Norton Acct. & Norton anti virus software & spyware removal as I had trouble replacing my old norton & called them & they told me they needed 2 hrs with my computer to tune it & install norton for 199.99 & I said NO! I bought your product online & just needed tech support but they had me type in http/logmein123 & a guy named Jason tried to tell me if I didnt want to pay 199.99 then it would be 49.99!! No I will not pay any idiot more money after I have purchased a new Norton!! Why do you not have english speaking people working?? Is it corp greed that makes you outsource to foreigners?? I will NOT buy another norton after being with you 7 yrs & I will tell everyone to beware!! Elizabeth Dodd


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