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Mail we have send to a crew member on the Star is always being "returned to sender"...apparently, you do not deliver the mail to the crew members?? That is very disappointing. What is the right address to make sure that a member of the crew on the Star receives this very important mail (documents?) Please, be kind to answer me. Also, your customer complaint phone number is a joke!! Nobody ever answers the phone...ever !!! What a poor management !!


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