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Original Comment To Whom It May Concern:<br /> <br /> <br /> <br /> I took my 1996 GMC Truck to Maaco Collision repair &amp; Auto painting Center at:<br /> <br /> <br /> <br /> Maaco Center<br /> <br /> <br /> <br /> <br /> <br /> They are advertising a Maaco Modesto Black Friday Sale.<br /> <br /> They are offer a 50% discount from the regular price of $599.95 on Urethane paint.<br /> <br /> <br /> <br /> The salesperson told me that I would not like what I would get for the $300.00<br /> <br /> I told him I didn't understand since according to them it would be a $600.00 paint job and the only reason it would cost me $300.00 was because it was on sale. <br /> <br /> <br /> <br /> He told me that they don't make money by only getting $300.00.<br /> <br /> <br /> <br /> I told him that the trucks paint was in good condition with the exception of a few area's that needed a touch up and I would be keeping the same color thus very little would need to be done.<br /> <br /> He finally agreed to paint the truck for the $300.00 plus Tax.<br /> <br /> <br /> <br /> I decided to have them paint my truck and left it with them November 25, 2013.<br /> <br /> <br /> <br /> Today I was called and told the truck was ready for pick-up. <br /> <br /> <br /> <br /> To my disbelieve, they have only painted the roof of the truck and refused to listen to me, and told me that for $300.00 that is all I get, and they don't want to talk about anything. <br /> <br /> They claim I signed the work order and didn't write that the entire truck would be painted.<br /> <br /> I didn't write the work order.<br /> <br /> My #31828 repair order has written on it the following: <br /> <br /> Surface repair....light chip &amp; scratch repair.<br /> <br /> Sealers.......Universal sealer<br /> <br /> Paint services ....base coat/performance clear coat. Refinish roof, blend as needed.<br /> <br /> Paint comments......color will not be perfect match... which I signed.<br /> <br /> <br /> <br /> Nowhere is it stated that I would only have the top of the truck painted or that it would be a partial job.<br /> <br /> <br /> <br /> Naturally, I feel I'm been violated, taken advantage of, ripped off.<br /> <br /> <br /> <br /> Customer service they have none.<br /> <br /> Moral judgment compass and ethics are not to be found. They are a franchise and privately owned and operated. <br /> <br /> <br /> <br /> Anything you can do to remedy or add this to other possible complaints would be appreciated.<br /> <br /> <br /> <br /> I would never recommend anyone to do any business with this<br /> <br /> location that is dishonest to this customer.

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