Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

Original Comment I received a JCPenney ad in my newspaper this a.m. It was something I was very interested in purchasing. I went to one<br /> of my nearest Penney's store and was told they did not stock that ad item and had never heard of it....perhaps I could find it online. I commented it would have been nice to know that.....guess I should have phoned ahead! All things in the ads are not handled by all stores I was informed. Since this special four page ad just came by mail in my San Diego newspaper, I expected it to be at my closest stores. I went home and went on line and searched to no avail....I called Customer service and reached a very nice person named Connie <br /> (employee number 6280) in Columbus, Ohio. She proceeded to search with me on line which took another considerable amount of time. She was determined to find the item for me....finally together we located college football items which<br /> the ad did not reference. The only reference in the ad was &quot;college 2 pk. tees jcp.com 558-4053&quot;. Connie found the item which is &quot;no longer available&quot;. Since the ad just came out and was only for the next two days....Sunday and Monday..<br /> December 1 &amp; 2. WHY would you put something in a special 2 day ad that is no longer available??????? I wasted a considerable amount of time looking for this item as did your<br /> customer servcie rep. Very upsetting! My son-in-law is an alumni of Alabama and the ad even depicted &quot;Alabama Crimson Tide&quot; on the tee shirts, which was why I spent so much time on the search. I won't bother to read your ads in the future.

Feedback

Your Name

Your Email

Verification