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Hi, my name is Randy, I cannot believe how I am treated simply because I forgot the password to the online account system. My card was frozen, the information about my email account was changed without my consent and the debit card has been blocked from usage all because I phoned netspend to acquire assistance with a forgotten password. The system is not totally user friendly when generating passwords you may have to re create a password several different times before the online system will take the generated password into acceptance. This I tried explaining to the "Ms. Sheldon, supervisor" to the Netspend Corporation.


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