Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

Original Comment Dear Sir, In short, I am at my wits end today.I paid $179.99 to have Avast tech support clean up my computer on Tuesday, November 26th. There was a problem with the work which I didn't discover until Wednesday morning, November 27th. The remedy from Avast tech support has resulted in the loss of everything on my hard drive. <br /> Since then, God only knows how much time I have spent on hold, or how many times I have waited for phone calls that came hours late,from techs who were unintelligible, rude and poorly trained. Or how many times I heard customer service agents promise to &quot;expedite&quot; my request for help, only to have nothing happen. Surely there is someone in your organization that can serve as a case manager- one person who I deal with repeatedly, someone I can call, someone whose goal is a mutually agreeable resolution to this nightmare. Is that possible? Please consider my request.<br /> <br /> Frances S. Peters

Feedback

Your Name

Your Email

Verification