Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

Original Comment To Whom it May Concern:<br /> <br /> I recently purchased the Cuisinart thermal 10-cup programmable coffeemaker from the Bed Bath and Beyond store in Westbury, NY. I paid $89.99 for the product plus tax, in cash, and I cannot locate the receipt.<br /> <br /> Having purchased several Cuisinart products in the past, I had every reason to trust that this would be a fabulous product. I was wrong. The coffee is not hot, nor does the part called the &quot;heating plate&quot; in the instruction manual actually keep the lukewarm coffee hot. I never heard of a coffee pot that doesn't have an operable heating element. Naturally, I threw the box away and couldn't retrieve it from the trash before it was picked up - so I could return this piece of garbage. I am furious because I phoned your customer service number today and was told there's nothing they can do. I would have been happy with an exchange for another model that actually brews coffee at the right temperature and keeps it hot for even a short while. This product is subpar, and I feel I was ripped off by paying nearly $100 for it.<br /> <br /> I will never purchase another Cuisinart product if I don't receive some assistance with this matter. I will also be sure to write honest reviews about this horribly made product (I wouldn't be the first person to do so, if you check the Bed Bath and Beyond website - there are many, many awful reviews which I wish I'd seen before making this purchasing decision). <br /> <br /> I'd welcome any opportunity to discuss how this matter could be rectified to reaffirm my confidence in your company.

Feedback

Your Name

Your Email

Verification