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Original Comment We were in an wreck our car was only 6 days old with under 450 miles on it. Completely new my kids had not even spilled anything yet. We were completely found not liable we are working with state farm to repair our car however we have a special needs child and there are concerns about the air bag dust and his preexisting respiratory conditions when we brought this up to the agent she informed us that our child does not matter to state farm they do not care what his conditions are that we just need to get our car fixed and they keep saying that our car will be restored to pre loss conditions but have authorized used parts to be put on our brand new 6 day old car which we also have proven before the wreck was worth $38,000 after its only worth $22,000 and the dealiers wont even buy it back cause its a wrecked 2014 competing with new 2014 so we have a car that is a potential health risk to our child and no way to fix the situation all because a state farm insured driver hit us. All the customer service agents we have delt with have been rude and come on the line defensive and hateful we have been as nice as possible but my childs health comes first and that should matter.

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